Welcome to AdiInfi services marketplace to serve your customrequirements
AdiInfi is a one-stop service and solution provider for start-ups, and mid-scale and large-scale organizations. Our one-stop services and solutions by having a multi-domain diversified portfolio from requirement gathering, project planning, design, development, validation, and manufacturing capabilities. By having all in-house expertise for hardware, firmware, cloud, and mobile, we enable our partners and clients to materialize their requirements to launch in a scalable and interoperable way. Our team believes in quality services and a value-addition mindset to make your requirements or product with quality and better USPs.
Software Engineering Services
Embedded products and solutions need continuous QA and out-of-the-box thinking QA to make sure zero critical defect product does to market to avoid any after-sales support or RMA cost. We provide services and different solutions to test the products out of the box to test during development, production, and field testing.
We offer Desktop, Cloud, and Mobile based software testing using Manual and Automation services and solutions. We support diversified and skilled resources to perform basic to complex designed software testing. Our value addition and out-of-the-box thinking helps to make QA services robust.
Every business needs support for its technology and products. An IT service desk or helpdesk support solution gives your business a single point of contact and channelized support to help your customer ensure your technical issues are addressed quickly and effectively so your business can continue to operate. It also gives liberty to share the same information down the line to each required department to solve the issue without any alteration to the actual issue notes. We support our customers with the following services to expedite our customer business;
- Multilingual service desk/helpdesk support
- On-site and remote support
- Level-1, Level-2, Level-3, and RCA(Root Cause Analysis) support
- Call center and service desk scripting
- Service Level Agreements based support with the ticketing system to capture response time and resolution time
We also help to establish end to end support channels.
We can help small, medium, and large scale industries with the end-to-end services and solutions of service desk and customer portal with the on-premise or cloud-based solutions.
We offer services to provide data analytics by setting up an analytics dashboards to visualize your whole business needs and analytical result.
We help our customers by providing dedicated manpower service with the time and material or fixed cost based special consultation service apart from technical services. Many times our customer are lacking resources for project managers, sometimes with the design and architect, Review, and lean development services, and many times they don’t have managed processes implemented across all departments to manage dependencies, alert, notifications, and so on. Where we help our customers to provide manpower as well as help them to establish the processes.
We help to design end-to-end product-level architecture and strategy to help product ideas from concept to realization. It will help to save development costs, reduce the risk, early time to market, and gain control.
We offer Project Management services to plan and manage the complete project/product from concept to production.
We offer process establishment using the right tools and customized processes with simplicity, result-oriented, and automation-driven way.